Order cancellations are allowed as long as we haven't processed your order or mailed it.
We use a 3rd party shipping service that offeres a variety of shipping options. The most common is first class mail using the United States Postal service. International orders are sent USPS Airmail.
International mail delivery is running about 10-14 days and is covered in the same price you would pay if you were in the U.S - No customs forms are required so you won't have to pay additional fees or taxes.
This is a software product and, like most software products, there are no refunds or returns. All sales are final.
If a disk is defective, then contact our help desk and we'll contact the fulfillment service to ask that a replacment be sent.
Unauthorized returns will not be accepted.
7th Heaven Music
All Support is handled at www.RealBookSoftware.com/hesk
Jazz Fakebook Software Products
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