Knowledgebase
RealBook Software > RealBook Software Help Desk > Knowledgebase

Search help:


Code is not valid. Please paste the code that was sent to you.

Solution

In version 5.01 you are seeing the message "Code is not valid. Please paste the code that was sent to you."

This is usually caused by accidentally copying a spacebar character before or after the code and pasting it along with the actual code.

Make sure that you have not accidentally done that.

You can also receive this message when the code belongs to a different installation. Everytime you perform a new installation then a new activation code is required. So if you pasted a code that belonged to an earlier installation it would not be valid. Keys and codes are not reuseable.

Related articles I've re-installed. Do I need a new key?
The Key does not work. I'm still getting the countdown screen.
I can't find my registration code
I don't have an internet connection on my machine.
Gift Registration
Article details
Article ID: 56
Category: Registration
Date added: 2016-02-10 01:38:11
Views: 187

 
« Go back

 
Powered by Help Desk Software HESK, brought to you by SysAid