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If you have placed your keyfile on the desktop and you are still seeing the "place keyfile" message then the usual cause is a change in the filename.

The program is looking for the file with the original filename that was created when you started the registration process.

For instance...

On Windows, if you have downloaded the file more than once, Windows will appended a (1) to the end of the file name to indicate a copy. You need it to be the original filename.
Remove those extra characters and then the program can find the correctly named file.

It can happen in a similar way on the Mac.

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Article details
Article ID: 57
Category: Registration
Date added: 2016-03-01 04:04:50
Views: 272

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