Knowledgebase
RealBook Software > RealBook Software Help Desk > Knowledgebase

Search help:


» Subcategories:

 
System Changes
There have been changes to your system.
System Change Message For Some Mac OSX users
Registration
I've re-installed. Do I need a new key?
I can't find my registration code
The Key does not work. I'm still getting the countdown screen.
» More topics
Bonus Files
Band In A Box Files
Bonus Files - Where Are They?
Associating/Linking"User Files" to a song
Installation
Mac error is "You cannot open this program because it is from an unknown developer."
Can I install on more than one system?
Windows 7
» More topics
Updates
Version 5.01
How do I upgrade my earlier version of the Software?
Should I uninstall my old versions before installing the new versions??
Disk Read Errors
Error 1305 (etc). Error reading from file
I put the disk in my Mac and it tells me it is blank.
Plugins
I just installed the Plugin but I have no audio
Tutorial Video For Installing Plugins
Operation
Transposition
Desktop Icon Won't Launch The Program (Windows)
Using Quicktime instead of iTunes on a Mac
Printing
When printing a chart, the bottom gets cut off.
A different song prints than the one I wanted
Product / Ordering Info
Can I download the product?
Where Can I FInd The VIP Code
Switched From Windows To Mac
45 Fakebooks
How do I open the 45 Fakebooks with the RealBook Software?
Taking Screen Shots
How To Take A Screen Shot
Table Of Contents
Table of Contents for Our Products
Email Not Received
I've haven't received an email after I placed my order
 

» Articles in this category:

 
Where are the other downloads I purchased
Those are in the customer dashboard area where you originally downloaded the Volume 1.  As was mentioned on the Thank You Page, there is around a 20 minute delay for those to post after you see ...
Mac won't open the file. saying malware or developer not identified.
You might be seeing a message like "Realbooks Software 5.02m.pkg cannot be opened because it is from an unidentified developer. Mac OS cannot verify that this app is free from malware." Mac operating...
Virus?
Our software is created in a virus free environment and is checked for viruses as part of the final rendering process. If you are getting a virus indication either something else has infected your ...
Can I call you to get support?
Sorry, we do not offer phone support. Our support is handled remotely so there is no way to provide phone support. All support is handled via this ticket system. The quickest way to find your solutio...
Download Issues
All of our downloads are provided via Amazon's S3 servers. These are rock solid and 99.9% dependable. If you are having trouble downloading then it is recommended that you try using a different Inter...
iPad & Android Mobile device versions not offered at present.
The Real Book Software is currently offered for Windows and Macintosh computers. At present we do not offer the program for iPad and Android mobile devices.
File won't unzip on My Mac
This is a known bug in the MAC OS. Ridiculous. Zip files are only the most common file types on the planet yet Apple has managed to screw it up. Most people have gone to a 3rd party Zip utility since...
 

» Top Knowledgebase articles: Views
 
» Latest Knowledgebase articles: Date added
 

 
Powered by Help Desk Software HESK, brought to you by SysAid