I can´t find the file "RealBookKey.rbr" in my e-mail

This article applies to the previous 4.01 version and older.

Please update to the current version, which is the new minimum requirement for activation and support

Open a ticket here at the helpdesk to find out how.

NOTE FOR WEB EMAIL USERS
If you are using a web based e-mail client such as Google, Hotmail, Yahoo, Netscape etc. then you will need to download this attachment and save it onto your computer in a place where it will be easy for you to find.


If you have a regular email program like Outlook, Eudora, etc then the file will already be on your computer in the same folder where all of your email attachments end up.

In both cases, we aren't able to offer any real assistance since these are email service issues and have to do with settings and programs that we would have no way of knowing.